Monday, September 25, 2017
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Terms & Conditions

The Mineral Resources Authority (MRA) Shop recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by The Mineral Resources Authority (MRA) Shop (“The Mineral Resources Authority (MRA) Shop”, “we” or “us” or “our”). If you have any questions or comments with regard to these terms and conditions please contact us by either email: mamai@mra.gov.pg or phone + 675 3091536 (Monday–Friday, 09–00 to 17–00).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

General terms

These terms and conditions and all transactions relating to this website are governed by Papua New Guinea law and are subject to the non–exclusive jurisdiction of the Papua New Guinea courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover The Mineral Resources Authority (MRA) Shop website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in Papua New Guinea only and that no public filing requirements apply.

This website

The Mineral Resources Authority (MRA) Shop own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavors to verify the accuracy of any information we place on The Mineral Resources Authority (MRA) Shop website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that The Mineral Resources Authority (MRA) Shop website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through The Mineral Resources Authority (MRA) Shop website.

Payment details

The Mineral Resources Authority (MRA) Shop accepts payment by Visa and MasterCard. All product prices and delivery charges are shown in PNG Kina. Your payment card company will perform any currency conversion.

Upon receiving your order The Mineral Resources Authority (MRA) Shop carries out a series of authorisation checks on your payment card and address details you have provided us with to help combat fraud. Unless all of these authorisation checks are passed the goods ordered will not be dispatched and a refund will be performed by The Mineral Resources Authority (MRA) Shop.

Availability of goods you order

If The Mineral Resources Authority (MRA) Shop does not hold physical stock of the item you have ordered we will have to order it from our suppliers. Where this is the case the delivery time will be increased by 1 to 2 days, unless the item goes to a Back Order, and in that instance you will be informed.

Should a faulty item be purchased we will be happy to offer an exchange. This exchange will only take place once the faulty goods have been returned and inspected. The cost of returning the goods to us will not be covered by PNG Mineral Resources Authority until we receive the goods back and are satisfied that a manufacturing defect is in existence. A credit for your out of pocket expenses will then be raised to cover the cost of returning the goods. No other item will be offered in place of the direct exchange.

The Mineral Resources Authority (MRA) Shop will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we Endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

Changes to this agreement

The Papua New Guinea Mineral Resources Authority (MRA) Shop reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.